Supports department leadership by coordinating the day to day shift activities of Patient Transport Services. Role will include general cleaning, floor maintenance and special project activities. This position reports to the Supervisor, Patient Transportation or the Supervisor, EVS & Patient Transport. Essential Functions Coordinates shift activities to include producing

Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in suppor

Demonstrate excellent customer service skills when speaking to customers, projecting confidence and ownership to the customer, and providing accurate SLAs and expectations, as measured through the department's quality and customer satisfaction program. Understand difference between various consumer products and apply knowledge to file dispute in correct system, give corre

Demonstrate excellent customer service skills when speaking to customers in English and Spanish, projecting confidence and ownership to the customer, and providing accurate SLAs and expectations, as measured through the department's quality and customer satisfaction program. When needed, provide live translations between callers and specialized dispute intake agents. When

Call Center Agent 2nd Shift Hybrid Job Locations US MI Grand Rapids ID 2024 9635 Category Customer Service and Support Position Type Full Time Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world renowned Blood Research Institute, we enable life saving gifts f

Claim Support Assistant I The Auto Club Group/Fremont What you will do The Auto Club Group is seeking prospective Claim Support Assistant I who provide support to the Claims department by completing intermediate level tasks that require a basic understanding of the claim or functional business concepts and processes, and the organization and workflow for one or more Claim

Strong work ethic and ability to work independently Excellent communication and interpersonal skills Time management and organizational skills Ability to learn new things quickly and adapt to a changing environment Establishes and maintains positive working relationships with vendors and brokers to source non stock items. Negotiates cost with special order vendors and upd

The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and/or escalation. The Level 1 Representative is a client facing support role and supports credit unions as it relates to software inquiries. ESSENTIAL JOB FUNCTIONS Provide day to day software support to customers via the telephone. Resea

Call Center Agent First Shift Job Locations US MI Grand Rapids ID 2024 9692 Category Customer Service and Support Position Type Full Time Overview Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world renowned Blood Research Institute, we enable life saving gifts from o

The Member Services Representative (MSR) is responsible for providing day to day support for credit union members/callers via inbound & outbound services. This position is required to complete detailed notes when forwarding a request to the credit union either by account tracker or email. Requests able to be handled by an MSR will be done in the most efficient manner poss

The Bilingual Call Center Agent/Member Services Representative (MSR) provides day to day support for credit union members/callers via inbound & outbound services. Requests able to be handled by an MSR will be done in the most efficient manner possible. This position requires taking complete, detailed notes when forwarding a request to a credit union by account tracker or

The Bilingual Call Center Representative/Member Services Representative (MSR) provides day to day support for credit union members/callers via inbound & outbound services. Requests able to be handled by an MSR will be done in the most efficient manner possible. This position requires taking complete, detailed notes when forwarding a request to a credit union by account tr

Manages the calendars of multiple Educators by scheduling onsite visits with Preferred Services customers in assigned territories, while adhering to defined scheduling guidelines. This includes complex scheduling due to geography, travel time, travel between time zones, coordination of customer/Educator's schedules, and challenges reaching the appropriate customer contact

The Customer Service Manager is responsible for maintaining effective customer service for all internal and external American Seating Company customers by utilizing excellent, in depth knowledge of company products and programs as well as team members within the Customer Service Department. Our customers expect and deserve to receive superior customer service. Therefore,

Reporting to the Territory/Location Manager, the Location Support Representative role will be primarily responsible for directing incoming calls, greeting customers, and general office support. Exciting work you will do The essential duties and responsibilities of the Location Support Representative position will consist of, but are not limited to, the following Directing