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Maintains a calm demeanor during periods of high volume or unusual events Make decisions and solve problems in the interest of 100% guest satisfaction Carefully monitors the operation of the F&B outlet and assists the manager in identifying and solving present and potential guest problems Maintains a clean and organized workspace Maintains regular and punctual attendance
Posted 4 days ago
Cleaning and servicing assigned guest rooms in a timely and organized manner, following procedures and hotel standards. Keeping an organized linen cart that is neat, well stocked and organized. Report any areas within guest rooms that need attention, such as fixtures, door locks, televisions, HVAC, etc. Maintaining security of your equipment, key and supplies issued to yo
Posted 9 days ago
Concord Hospitality Enterprises Company
- Wixom, MI / Grand Rapids, MI / Sterling Heights, MI / 4 more...
Provide the highest quality of service to the customer at all times. Quick and timely responses, immediate communication to the properties, develop professional long term business relationships. Excellent time management, self management and self motivation. Must be able to fill schedule with continuous stream of customer contacts on property, on location or via the telep
Posted 10 days ago
As a Front Desk Clerk or Guest Services Clerk you have the responsibility to give our guests the best hospitality experience they can have by Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely m
Posted 17 days ago
A Driver is responsible for greeting guests and driving guests to and from requested destinations in the hotel's continuing effort to deliver outstanding guest service. Greet arriving and departing guests in a timely, friendly and efficient manner Assist guests with luggage Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficien
Posted 17 days ago
Being the Sales Manager at a Concord Hospitality property means you hold an important key to the hotel's success. You will develop and foster hotel business through direct sales, marketing, telemarketing, direct mail, and tours of the hotel for both guest rooms and event space. Responsibilities Foster Business with proactive and reactive sales efforts. Provide excellent c
Posted 20 days ago
Are you ready to begin your journey with Concord and WoodSpring Suites; a company who believes in and who supports career advancement opportunities for its associates? If so, we may have the perfect position for you! Hourly rate is $15 per hour plus full FT benefits after 60 days WoodSpring Suites Kentwood on Lake Eastbrook Blvd is hiring part time Housekeepers who will b
Posted 28 days ago
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