POSITION SUMMARY: The Customer Service Manager is responsible for maintaining effective customer service for all internal and external American Seating Company customers by utilizing excellent, in-depth knowledge of company products and programs as well as team members within the Customer Service Department. Our customers expect and deserve to receive superior customer service. Therefore, the Customer Service Manager is responsible for ensuring that the entire American Seating organization is fully informed of our external customers' expectations and that we as a company, do everything practical to meet or exceed those expectations.
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