System Corporate Investigator
Grand Rapids, MI 
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Posted 2 days ago
Job Description

Job Summary

Conduct security investigations involving internal and external customers to achieve favorable outcomes as related to Corewell Health. Document outcomes and root cause analyses relating to critical events. Document trends and patterns and make recommendations to Security Services Management.

Essential Functions

  • Diligently and appropriately utilize Police Authority to arrest for both felonies and misdemeanors on designated Corewell Health Properties under Michigan Law (PA 330).
  • Diligently and appropriately utilize citation / ticket writing and ordinance enforcement authority under Michigan Law (PA 330) and local city ordinances.
  • May be required to possess, carry, and utilize firearms, tasers, and other weapons in conjunction with the MCOLES force continuum as determined by BH policy.
  • Coordinates investigative action with law enforcement agencies, private security organizations, or governmental agencies such as the IRS, FBI, ATF, DEA, U.S. Postal Service, MSP, local police, etc. in order to determine the existence of criminal conduct and/or violations of Corewell Health policy and procedures.
  • Prepares documentation of investigative findings obtained through interrogations or interviewing techniques. Review video and documentation. Prepares related summaries and reports as required. Forwards findings and recommendations to appropriate individuals. Testifies at legal proceedings pertaining to internal, civil, or criminal activities as indicated.
  • Reviews all incident reports and plans/ schedules follow up action or investigations as required and determines the circulation of incident reports within the Corewell Health.
  • Responsible for maintenance of the department incident report filing system and incident pattern book. Assist in the evaluation and analysis of reports on criminal matters.
  • Participates in seminars and workshops regarding crime prevention, investigative/interviewing techniques, security methods/techniques, etc. to develop and maintain technical knowledge and skills.
  • Conducts investigations involving lost and found property, background checks, criminal and civil complaints, and other types as assigned.
  • Participates in quality improvement teams as required.
  • Assesses healthcare environment for security and safety hazards which could harm patients, visitors, or employees and reports on such hazards verbally and in writing.
  • Conduct investigation and follow up on patients using false names to obtain services.
  • Develops and implements crime prevention programs within Corewell Health.
  • Responsible for collection and disposition of all safekeeping property, evidence, found property. Handle property disposition and audit on a monthly basis.
  • Responds as directed to emergency situations throughout Corewell Health such as fires, disturbances, accidents, criminal activity, and bomb threats.
  • Works with other Corewell Health security personnel as well as staff from other sites and departments regarding investigations and/or surveillance.
  • Assist Emergency Department staff with Hazmat/ Decontamination procedures to include donning and doffing of PAPR's/ Tyvek suits as well as providing security and keeping order in the decontamination area.
  • Assist nursing staff with physical management/ restraint of patients as ordered by a physician.
  • In dealing with non-patient aggressors, use defensive tactics and approved MCOLES force continuum if necessary to safeguard lives and well-being of staff, patients, and visitors.
  • May provide CPR/ first aid in the event of a medical emergency on the grounds or in common areas until trained medical staff can arrive from the Emergency Department (acute care) or Local Fire Department (ambulatory) as per EMTALA law.
  • Use proactive non-violent verbal de-escalation skills to neutralize volatile situations involving patients, staff, and visitors without escalating the event into a violent incident.
  • Completes all other duties and projects as assigned by the security management team.

Qualifications

  • Required High School Diploma or equivalent
  • Preferred Associate's Degree or equivalent Completion of an Associate Degree in Criminal Justice or graduation from a state regulated Police Academy is highly desired.
  • Preferred Successful completion or certification from an accredited investigative course such as completion of the Reed Interview and Interrogation course
  • 3 years of relevant experience Three years documented experience as a case investigator in a hospital, law enforcement or security field Required
  • 3 years of relevant experience Minimum of three years' related work experience as a police officer; hospital security, corporate security, reserve police officer or military police. May consider other experience related to crowd control and security. Required
  • LIC-Driver's License - STATE_MI State of Michigan Upon Hire required
  • LIC-Michigan Concealed Pistol License - STATE_MI State of Michigan Upon Hire required
  • CRT-Automated External Defibrillator (AED) - UNKNOWN Unknown 90 Days required
  • CRT-First Aid - AHA American Heart Association 90 Days required
  • CRT-PA330 Certification - MCOLES Michigan Commission on Law Enforcement Standards 90 Days required
  • CRT-At least one Certification from preferred list - UNKNOWN Unknown 90 Days required
  • CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days preferred Or
  • CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days preferred

    Physical Demands

    • Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
    • Waist to Waist > 5 lbs: Seldom up to 10 lbs
    • Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
    • Waist to Overhead > 5 lbs: Seldom up to 5 lbs
    • Bilateral Carry > 5 lbs: Seldom up to 10 lbs
    • Unilateral Carry > 5 lbs: Seldom up to 5 lbs
    • Pushing Force > 5 lbs: Seldom up to 25 lbs
    • Pulling Force > 5 lbs: Seldom up to 15 lbs
    • Sitting: Frequently
    • Standing: Occasionally
    • Walking: Occasionally
    • Forward Bend - Standing: Seldom
    • Forward Bend - Sitting: Seldom
    • Trunk Rotation - Standing: Seldom
    • Trunk Rotation - Sitting: Seldom
    • Squat: Seldom
    • Supine Lying: Seldom
    • Stair Climbing: Seldom
    • Crawling / Kneeling: Seldom
    • Driving: Seldom
    • Reach - Above Shoulder: Seldom
    • Reach - at Shoulder or Below: Seldom
    • Handling: Occasionally
    • Forceful Grip > 5 lbs: Seldom
    • Forceful Pinch > 2 lbs: Seldom
    • Finger/Hand Dexterity: Frequently
    • Visual Acuity
      [None = No; Seldom = Yes]: Seldom

    Primary Location

    SITE - Beaumont Service Center - 26901 Beaumont Blvd

    Department Name

    Security Support Service

    Employment Type

    Full time

    Shift

    Day (United States of America)

    Weekly Scheduled Hours

    40

    Hours of Work

    Variable

    Days Worked

    Monday - Friday

    Weekend Frequency

    Variable weekends

    CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

    Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

    Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

    An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

    You may request assistance in completing the application process by calling 616.486.7447.


    Beaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.

     

    Job Summary
    Company
    Start Date
    As soon as possible
    Employment Term and Type
    Regular, Full Time
    Required Education
    Associate Degree
    Required Experience
    3 years
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