Patient Services Rep
Grand Rapids, MI 
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Posted 15 days ago
Job Description

About Lakeland Hospitals

The health system comprises threehospitals, an outpatient surgery center, a regional cancer center, rehabilitation centers, two long-term care residences, home care and hospice services, and 34 affiliate physician practice locations. We provide both inpatient and outpatientmedical servicesthroughout Southwest Michigan.

About Caring Circle Hospice at Home

We are a community based non-profit organization serving 3 counties in Southwest Michigan: Cass, Berrien, and Van Buren for over 30 years. We specialize in providing end of life care and symptom management to individuals with a life expectancy of six month or less. We are one of the few Hospices in Southwest Michigan with a 16-bed inpatient hospice residence to serve patients and families needing this environment. We serve individuals in their home, nursing facilities, and in the hospital.

Scope of work

Provides clerical support in complex matters to assist in the delivery of quality health care services. Responsible for complex patient/customer problem solving, including high level discernment when registering patients in treatment rooms. Performs administrative functions, including, but not limited to: assists with patient check-out; schedules complex patient appointments, incoming/outgoing referrals, surgeries and tests, including medical record review of incoming referrals; builds provider schedule template; navigates external patient referral portals; reconciles multi-department deposit.

Qualifications

  • Required High School Diploma or equivalent

  • Preferred Associate's Degree or equivalent

  • Skills/ knowledge/ abilities typically gained through 5+ years of related experience Required

Primary Location

SITE - Hospice & Palliative Care Royalton - 4025 Health Park Lane - St Joseph

Department Name

Referral Management - Hospice - CHS

Employment Type

Part time

Shift

Variable (United States of America)

Weekly Scheduled Hours

0.04

Hours of Work

8:00 a.m. to 5:00 p.m. (flex)

Days Worked

Variable

Weekend Frequency

Variable weekends

CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

You may request assistance in completing the application process by calling 616.486.7447.


Beaumont Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.

 

Job Summary
Company
Start Date
As soon as possible
Employment Term and Type
Regular, Part Time
Required Education
Doctorate
Required Experience
5+ years
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