SaaS Account Executive
Grand Rapids, MI 
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Job Description
Position: SaaS Account Executive
Location: Grand Rapids, MI
Job Id: 1842
# of Openings: 1
SaaS Account Executive
About The Kendall Group
Kendall Electric, a division of The Kendall Group seeks a talented, creative, self-motivated individual for our Software as a Service (SaaS) Account Executive position. The Kendall Group is comprised of seven divisions with 75+ locations in eleven states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fittings products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say that more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary:
Reporting to the Consulting Division Manager, we are seeking a results-driven and enthusiastic SaaS Account Executive to join our dynamic sales team. As a SaaS Account Executive, you will play a pivotal role in driving the growth of our SaaS products and solutions. Your primary responsibility will be to identify and cultivate new business opportunities, manage relationships with existing clients, and achieve or exceed sales targets. Your ability to understand the unique needs of clients in the manufacturing space, effectively communicate the value proposition of our SaaS offerings, and close deals will be critical to your success in this role.
Exciting work you will do:
The essential duties and responsibilities of the SaaS Account Executive position will consist of, but are not limited to, the following:
  • New Business Development: Proactively identify and target potential clients through research, outreach, and networking; leverage your industry knowledge to engage decision-makers and key stakeholders
  • Consultative Selling: Understand the challenges and objectives of prospective clients, and tailor product presentations to showcase how our SaaS solutions can address their specific needs; effectively communicate the value proposition, features, and benefits of our products
  • Sales Process Management: Lead the entire sales process from initial contact through negotiation, contract signing, and onboarding; manage your pipeline and sales activities using CRM tools to ensure accurate tracking and forecasting
  • Relationship Management: Foster and maintain strong relationships with existing clients; act as a trusted advisor, addressing client inquiries, providing support, and identifying upselling or cross-selling opportunities
  • Sales Targets: Consistently meet or exceed monthly, quarterly, and annual sales targets; develop and execute strategies to maximize revenue growth and market penetration. Own the Net New Orders and Net New Logos sales motions
  • Market Insights: Stay up-to-date with industry trends, competitive landscape, and customer feedback to provide valuable insights to product and marketing teams
  • Collaboration: Collaborate with internal teams, including marketing, customer success, and product development, to ensure a cohesive and customer-centric approach
Competencies you possess:
  • Service Excellence
  • Results, Action Oriented
  • Accountability and Responsibility
  • Negotiating
  • Time Management
  • Problem Solving
  • Teamwork and collaboration
  • Priority Setting
What you'll need:
  • Work Experience: Minimum of 5 years' of manufacturing sales experience in SaaS & technology sales such as Cybersecurity, Manufacturing Execution Systems, IIoT, or other advanced software application sales
  • Required Education: Bachelor's degree or equivalent combination of skills and experience
  • Analytics/Computer Skills: Strong understanding of SaaS products, services, and subscription models; experience working with MS Office and the ability to learn new software
  • Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving, and at times ambiguous environment
  • Cross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer service
  • Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills
  • Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
  • Ability to see, talk and hear
  • Ability to sit for 8 hours a day
  • Physical Environment: Normal office environment
  • Travel: Willingness to travel for client meetings and industry events as needed, up to 50%, minimal overnight
  • Driver's License: Possess and maintain a valid driver's license
Qualifications we prefer but don't require:
  • Work Experience: 10 years' or more experience in SaaS or technology sales; 5 years' experience selling to or working within manufacturing environments using proven methodologies such as MEDDIC or Challenger
  • Technical Knowledge: Edge to cloud solutions for manufacturing and cyber security. Rockwell, AVEVA, RedZone, Tulip, Dassault, Parsec, Inductive, Vorne, etc.
The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
5+ years
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