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Why join us?
Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.
GENERAL PURPOSE
This is an entry-level Security Officer position. Duties may include foot and vehicle patrols of multiple buildings to ensure the safety and security of Herman Miller team members, guests and property against fire, theft, vandalism, illegal entry and other hazards. May be answering all phone calls for Security service from all over the world, dispatching patrol officers, and dealing with all alarms at all facilities, utilizing the CCTV System and monitoring the access control system. The officer will act as a liaison between Herman Miller and outside agencies including law enforcement and fire departments. Officers will also investigate and report suspicious or unusual occurrences, assist in hazardous response and provide first aid. This is an on-call 2nd Shift position.
ESSENTIAL FUNCTIONS
- Accurately and quickly utilize computer-aided software for complaint documentation and dispatching.
- Be service centric while also being able to effectively enforce Herman Miller policies and procedures tactfully, always representing Herman Miller in a professional manner.
- Monitoring, operating, testing and data entry responsibility for a variety of computerized and electronic equipment used in access control, fire and security systems.
- Possess initiative and strong situational awareness with balanced and sound judgment. Prepare reports, activity logs and communicate the information as needed.
- Protect sensitive company and team member information.
- Reads, understands, communicates, and interprets written and verbal instructions, work documentation, policies and practices, safety rules, operating procedures, maintenance instructions and reports, which are written in the English language.
- Regular and predictable attendance based on scheduled hours. Respond to medical, fire and other site emergencies.
- Use resources provided to make decisions without direct supervision.
- Performs additional responsibilities as requested to achieve business objectives.
- Work in a team environment while completing projects as requested to achieve business objective. Performs additional responsibilities as requested to achieve business objectives.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
One of the following is required:
- High school diploma or its equivalent (GED for example), or Work experience which demonstrates performance competency
Licenses and Certifications
- Prior public safety, Military or related job experience preferred.
- Must possess and maintain a valid driver's license with a good driving record.. First aid/CPR/AED certification, or ability to certify within 30 days of hire.
Skills and Abilities
- Requires ability to interact with personnel at all levels within the corporation, outside agencies and the general public in a friendly, positive and professional manner.
- Demonstrated ability to effectively use office automation / communication software and tools currently used in the HMI office environment; to include proficiency in Microsoft Office products.
- Must possess excellent verbal, written and interpersonal communication skills and the ability to solve problems and de-escalate situations in a non-confrontational manner.
- Must have excellent attention to detail and accuracy with the ability to manage multiple job duties while maintaining the highest levels of professionalism and confidentiality.
- Must have the ability to prioritize decisions based upon multiple criteria and identifiable standards of policies and procedures, and work independently with little or no supervision.
- May be regularly required to stand or sit for extended periods, walk long distances, use hands to handle, hold or feel objects, tools, or controls, reach with arms, and talk or hear.
- Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
- Must be able to hear conversations in noisy environments.
Additional Skills and Abilities
On call position works a varied and non-routine schedule, and requires ability to adapt to various scheduling demands. Requires flexibility and the ability to work when called in with short notice.
PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Must be able to perform all essential functions of the position with or without accommodations.
Who We Hire?
Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.